Privacy Policy — The Cardiff App
Effective Date: October 2025
Developer: Eventstream Ltd
Email: support@eventstream.tech
1. Introduction
The Cardiff App (“the App”) is developed and operated by Eventstream Ltd, based in Ireland.
This Privacy Policy explains how we collect, use, and protect your information when you use the App.
By using the App, you agree to this policy.
2. Information We Collect
We collect only the data necessary to provide and improve our services.
a. Personal Information
If you sign in with Google or Apple, we receive basic profile details such as your name and email address.
We do not store passwords or access your account beyond authentication.
b. Location Data
With your permission, we may collect approximate location data to show nearby events and attractions.
c. Usage Data
We collect anonymous analytics data (such as app interactions, screen views, and performance metrics) to improve the user experience.
3. How We Use Information
We use collected data to:
Display relevant events, businesses, and attractions.
Personalise recommendations and notifications.
Improve app performance and fix technical issues.
Communicate important updates or feature changes.
4. Data Sharing
Eventstream Ltd does not sell or share personal data with third parties.
We may use trusted service providers (e.g., Google Firebase) to support core app functionality, analytics, and notifications — these providers comply with strict data protection standards.
5. Data Retention
We retain data only as long as necessary for app functionality and legal compliance.
You may request deletion of your account and associated data at any time by contacting us at support@eventstream.io.
6. Your Rights (GDPR)
If you are located in the EU or UK, you have the right to:
Access and receive a copy of your data.
Request correction or deletion.
Withdraw consent for processing at any time.
Requests can be sent to support@eventstream.io.
7. Children’s Privacy
The App is not directed to children under 13.
We do not knowingly collect personal data from children.
8. Security
We take reasonable technical and organisational measures to protect your data against loss, misuse, or unauthorised access.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a new effective date.
10. Contact Us
For questions, concerns, or requests related to privacy:
Eventstream Ltd
Email: support@eventstream.tech
